Privacy Policy

1. Introduction

Welcome to Al-Awal by Tousys. We are committed to protecting your privacy and the confidentiality of your scientific data.

This Privacy Policy applies to:

• The Website (Landing Page): Where we present our services and collect requests for access.
• The Platform (SaaS Tool): Where registered users perform codon optimization and analysis.

By using our Website or Platform, you consent to the data practices described in this policy.

2. Data We Collect

We collect distinct types of information depending on how you interact with us:

A. For Website Visitors (Landing Page)

• Contact Information: Name, email, and institution when you "Request Access" or "Request Quote".
• Usage Data: Pages visited, time spent, and referral sources (via cookies).
• Device Data: Browser type, IP address, and operating system.

B. For Platform Users (Tool Access)

• Account Credentials: Username, encrypted password, and API tokens.
• Scientific Data: DNA/RNA sequences, project names, and optimization parameters submitted to the tool.
• Activity Logs: Optimization history, export actions, and error logs for debugging.

3. How We Use Your Data

A. Personal & Contact Data

• To process your request for access or quotation.
• To authenticate your identity when logging into the platform.
• To send administrative updates (e.g., maintenance notices, terms updates).

B. Scientific & Sequence Data (CRITICAL)

• Purpose: Identifying sequences is strictly for the purpose of generating optimization results, 3D structure predictions, and kinetic reports.
• Ownership: You retain full ownership of your biological data. We do not claim rights over your sequences.
• No Third-Party Sharing: We do not share, sell, or use your sequences for training public models without your explicit consent.
• Storage: Projects are stored encrypted in our cloud. You may delete them at any time.

4. Scientific Confidentiality

We understand the sensitive nature of unpublished research and IP.

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest.
• Isolation: User environments are logically isolated.
• Automated Processing: Our algorithms process data automatically; human access to sequence data is restricted to critical support cases and only with your permission.

5. Cookies and Tracking

We use cookies to:

• Maintain your active session on the Platform.
• Analyze aggregate traffic patterns on the Landing Page.

You can control cookies through your browser settings, though disabling them may affect Platform functionality.

6. Data Retention

• Account Data: Retained as long as your account is active.
• Project Data: Retained until you delete it or your account is terminated.
• Backups: Deleted cyclically every 30 days.

7. Third-Party Services

We use trusted providers for infrastructure:

• Hosting & Compute: [e.g., AWS/Google Cloud/Vercel]
• Protein Folding: [e.g., ESMFold API] (Only sequence data is sent, transiently processed, and not stored by the third party).
• Analytics: [e.g., Google Analytics] (Anonymized usage data only).

8. Integrated Service Users (Tousys Synthesis)

If you use the Tousys Integrated Service:

• We share necessary sequence data with our certified synthesis partners (e.g., GenScript) strictly for manufacturing.
• We share shipping details with logistics partners (e.g., World Courier).
• These partners are bound by strict non-disclosure agreements (NDAs).

9. Your Rights (GDPR/CCPA)

You have the right to:

• Access the personal data we hold about you.
• Export your scientific data (standard feature of the platform).
• Delete your account and all associated data ("Right to be forgotten").
• Rectify inaccurate information.

To exercise these rights, contact: Servicio@tousysbiotech.com

10. Changes to This Policy

We may update this policy to reflect changes in our service or regulations. We will notify registered users of material changes via email.

Contact Us

If you have questions about this policy or our security practices, please contact us at:
Servicio@tousysbiotech.com