Our Services
Two ways to work with us depending on your project needs.
Al-Awal Platform
Software as a Service
Full access to our codon optimization platform for teams who prefer complete control over their design.
- Visual sequence editor — Interactive canvas for codon-level adjustments
- DAIS Algorithm — Dynamic assurance index with quality classification
- 3D Visualization — Protein folding prediction with ribosomal pause heatmap
- Kinetics analysis — Interactive charts to identify ribosomal bottlenecks
- Multi-organism — Calibrated for E. coli, Human, and Yeast
- Cloud projects — Save and access your work from any device
- Flexible export — FASTA, TXT, JSON, and CSV
Tousys Integrated
Full Synthesis Service
From design to delivery. We handle the complete process for teams who prefer to delegate execution.
Includes everything in Al-Awal Platform, plus:
- Design consulting — Our team reviews and optimizes your sequence
- DNA synthesis — Production through certified partners
- Quality control — Verification before shipping
- Integrated logistics — Coordinated delivery to your lab
Terms of Service
Effective Date: January 2026
1. Agreement to Terms
By accessing or using Al-Awal Platform or Tousys Integrated Service ("Services"), you agree to be bound by these Terms. If you disagree with any part, you may not use our Services.
2. Description of Services
2.1 Al-Awal Platform (SaaS)
A cloud-based codon optimization platform providing:
- Visual sequence editor and DAIS algorithm
- 3D protein visualization with ribosomal pause heatmaps
- Kinetics analysis and multi-organism optimization
- Project cloud storage and data export
2.2 Tousys Integrated Service
A full-service solution including all Al-Awal features plus:
- Expert sequence design consulting
- DNA synthesis through certified partners
- Quality control and coordinated logistics
3. User Accounts
- You must provide accurate registration information
- You are responsible for maintaining account security
- One account per individual or organization
- Notify us immediately of unauthorized access
4. Acceptable Use
You agree NOT to:
- Reverse engineer, decompile, or extract source code from the platform
- Use automated scripts to access the service
- Share login credentials with unauthorized parties
- Use the service for illegal or harmful purposes
- Submit sequences for biological weapons or harmful organisms
5. Intellectual Property
Our Property
- The DAIS algorithm, platform interface, and underlying technology are proprietary to Tousys
- All trademarks, logos, and brand elements belong to Tousys
Your Property
- You retain full ownership of sequences you submit
- Optimization results generated from your sequences belong to you
- You grant us a limited license to process your data solely to provide the service
6. Data and Privacy
- Sequences submitted for optimization are processed confidentially
- Cloud-saved projects are encrypted and accessible only to you
- We do not share your sequences with third parties except as required for Tousys Integrated Service (synthesis partners)
See our Privacy Policy for complete details.
7. Limitation of Liability
IMPORTANT:
- All optimization results are computational predictions, not guarantees
- Experimental validation in laboratory is the sole responsibility of the user
- Tousys is not liable for: failed experiments, synthesis errors by third-party partners, or any consequential damages
- Maximum liability limited to fees paid in the 12 months prior to the claim
8. Service Specific Terms
8.1 Al-Awal Platform
- Subscription-based access billed monthly or annually
- Free tier limited to sequences under 300 bases
- Full features require active subscription
8.2 Tousys Integrated Service
- Quoted per project based on sequence complexity
- Synthesis performed by certified partners (terms may apply)
- Delivery timelines are estimates, not guarantees
- Shipping handled by specialized cold-chain logistics
9. Payment Terms
- Fees are due according to your selected plan
- All payments are non-refundable except as required by law
- We reserve the right to modify pricing with 30 days notice
10. Termination
- You may cancel your account at any time
- Export your data before cancellation; we are not obligated to retain it
- We may suspend accounts for violations of these Terms
- Upon termination, your license to use the platform ends immediately
11. Changes to Terms
We may update these Terms periodically. Changes will be posted on this page with an updated effective date. Continued use after changes constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of Spain and the European Union. Any disputes shall be resolved in the courts of Valencia, Spain.
13. Contact
For questions about these Terms:
Email: Servicio@tousysbiotech.com